What brands do you accept for buying & selling?
We are currently accepting the following brands: Gucci, Louis Viton, Parada, Goyard, Chanel, Hermes, Cartier, Dior, Yves Saint Laurent, Fendi, Valentino, Rolex.
How do I sell my pre-owned items to your business?
Visit our selling page to find out how you can sell your items to us: Sell with Trading Luxury
What types of pre-owned items do you specialise in?
At Trading Luxury we specialise in the acquisition and selling of designer bags, watches, shoes, clothing, accessories and jewellery.
What condition should my items be in to sell them?
We recommend your items be all in either very good or excellent condition. We can accept other levels of condition, however this is by a case by case basis, we recommend getting in touch with us via our seller form.
How do you determine the value of pre-owned items?
Your items value and the value of the items we sell is determined by the authenticity and condition. We use an independent authentication service and value items internally based on market prices.
What is your process for authenticating pre-owned items?
Here at Trading Luxury we have all our items checked and verified by a independent specialist in that related items field. For more information please contact us.
Can I trade in my pre-owned items for a product on your website?
Yes you can! But first your item will need to be assessed and then either the difference can be paid to Trading Luxury or paid back to the individual. For more information see our selling with Trading Luxury page or contact us.
Do you offer any guarantees on the pre-owned items you sell?
We guarantee all our in-stock items authenticity. Some items may have a guarantee from the manufacturer, which will be stated in the product description, however we are unable to offer additional guarantees.
What payment methods do you accept for pre-owned purchases?
Payment methods accepted are Debit, Credit card, PayPal, Bank Transfer (details on request) and Klarna.
Do you offer shipping services for pre-owned items?
Yes, we do offer a shipping service with Royal mail, Evri, UPS, FedEx all dependant on the value of the item will determine the shipping method.
What is your return policy on pre-owned items?
To see our up to date return policies please review our Terms and Conditions. We offer a 30-day return guarantee on on all our designer items.
How often do you update your inventory of pre-owned items?
Our product inventory is updated weekly, to get the latest news when we update our collection either follow us on social media or subscribe to our mailing list.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at sales@tradingluxury.com or use our contact form.